With seven years experience working for global software companies within the retail and apparel vertical, I currently run my own web design and PLM (Product Lifecycle Management) consultancy business.
Predominantly acting as the link between business and IT, I am experienced in delivering complex business driven software implementations in international retailers across Europe, both on time and on budget. I have deep level of knowledge in working with enterprise software/web applications including functional and UI/GUI design and wireframing, business process mapping and system configuration, project management, user training and client facing presentations.
Additional skills include front end web development (CMS/e-commerce) and graphic design, with a portfolio of successfully won contracts in this sphere.
Shadowfax Media Ltd, Director
January 2008 - Present
Own company split between web/graphic design and Product Lifecycle Management (PLM) consultancy for the retail and apparel industry.
- Lead consultant and project manager for implementing PLM systems in international brands and retailers. Includes current business process analysis, new business process mapping and system design, producing scoping documents for development/configuration teams, risk analysis, system testing and champion user training
- Worked in an advisory role for Porini Spa (Italy), producing a Fit and Gap Analysis report of their current software. Worked closely with their developers to assess how missing business process functionality could be best incorporated into the existing technical architecture and user interface
- Web/graphic design for small - medium businesses. Encompasses wireframe and GUI design, functional scope and implementation, graphic design, search engine optimisation (SEO), branding/logo design, competitor analysis and supporting business literature
- On evaluation team of whichplm.com. Focus in team is advising PLM suppliers how they can improve both functionality and user interface
PTC, Application Specialist
December 2005 - December 2007
PTC provides PLM (Product Lifecycle Management) web solutions to multiple industry verticals. This role was within the Retail & Apparel vertical
- Researched and designed new functional elements of the PLM software, including producing wireframes and screen decks
- Scoped and analysed the requirements of the Advanced Line Planning module and produced a written proposal and screen deck design detailing the functionality and user interface. This work was a key factor in securing contract negotiations with Truworths and also won a company excellence award.
- Produced scoping and proposal documents
- Contributed to the out-of-the-box template for the PLM software
- Configured tailored demonstrations and presented software to prospective clients at senior management level in international brands and retailers
Freeborders, Web Application Specialist
June 2002 - November 2005
Freeborders specialise in offering web-based supply chain solutions to the apparel industry
- Had in-depth knowledge of 8 web-based applications and presented them to prospective clients at senior management level
- Project managed implementations of 3D garment design software and hosted training courses in international brands and retailers
- Created training manuals and marketing literature
- Managed sales pipeline
Professional
- Project Management
- Implementation
- Presenting
- Functional/UI Design
- Web Design
- Graphic Design
Languages
- XHTML/HTML
- CSS
Software (Expert)
- Adobe Illustrator
- Adobe Photoshop
- Adobe InDesign
- Textpattern (CMS)
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Project
- Microsoft Visio
- Cubecart (e-commerce)
- Browzwear (3D garment visualisation)
- Camtasia Studio (training & presentation video software)
Manchester Metropolitan University
- BA (Hons) Fashion Design & Technology





